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ISO 9001 Quality Management System Awareness Training


ISO 9001 is an internationally recognised standard focusing on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement to ensure there is consistency in the quality of product and services.

Training Objective

  • To understand the basic principles of Quality Management System
  • To understand, establish and implement ISO9001:2015 standard requirements

Training Outcome

Understand and able to implement the risk and opportunities assessment to improve organisation’s overall performance

Target Participant

Policy Maker, Human Resource Officer, Quality Assurance Officer, Operation Officer, Admin Officer

Training Outline (1 Day)

9.00am Overview of ISO 9001 QMS Concept

10.30am Break

10.45am Context of the Organisation
Risk Based Thinking
Action to address Risk Opportunities

12.30pm Lunch Break

1.30pm Leadership & Planning

3.30pm Break

3.45pm Operational Control
KPI and performance evaluation

4.45pm Q&A

5.00pm END

Training Term & Condition

1. Normal fee: RM 600 per participant (HRD Claimable), in-house and online training is available upon request, please send your request to
Payment details for EFT / IBG purposes:
Beneficiary Name: ECO SENTIDO SDN BHD
Bank Name: Malayan Banking Berhad
Bank A/C No: 562666065543

2. Participation fee include training materials, e-certificate

3. Photo and video will be taken during the training for marketing and claim purpose